Incomplete Actions on Documents can be deactivated by users with the appropriate privileges. This will maintain a full Audit Trail of the action received and then being deactivated.
The Workspace Administrator is assigned Can Deactivate Document Action -All Org and Can Deactivate Document Action -Own Org privileges. The workspace administrators can deactivate Actions based on the privileges.
The following lists the steps to deactivate incomplete actions of other users on documents.
1. On the workspace Home page, click on the incomplete actions.
2. Switch the document register to Distribution report from the drop down.
3. Select the document records for whom the incomplete action needs to be deactivated.
Users may lose access to private documents / apps, if all actions are
deactivated.
4. Click on 
icon to
Deactivate the selected actions on respective documents.
5. Click on Continue button to confirm deactivation of selected document actions.
The actions will be deactivated and will
no longer be displayed as Incomplete in the Workspace
Home Page.
The Audit trail of the documents will record and show the
deactivation of document actions.
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